PRIVACY POLICY

This notice describes the information practices of Grigsby Truck Company, its subsidiaries, divisions, affiliates and brands (herein and collectively referred to as “GTC”, “we”, or “us”), as related to the web services on which this policy is posted. GTC recognizes that you value the privacy of your personal information and how it is utilized. We value your trust and continued patronage and will utilize the information we collect in a manner that will benefit your overall shopping experience. This policy does not apply to information we may collect on external sites or other forums, including by email or offline.

TYPES OF INFORMATION COLLECTED

Our web servers collect general data pertaining to each site visitor. This Non-Personally Identifiable Information (“NPII”) is collected by GTC to improve our web services and enhance your shopping experience. NPII data collected by us is completely anonymous, including, but not limited to: IP addresses; tracking codes; traffic patterns; date, time and length of visits to our web services; specific pages accessed within grigsbytrucks.com; domain types and names, and other related activities on our website. None of this information, individually or grouped together, can be traced back to a specific individual.

We also collect Personally Identifiable Information (“PII”) and transactional information provided by companies and site visitors that purchase products from our web services. This PII is data unique to you: Your name, email address(es), billing and shipping addresses, credit card number(s) and expiration date(s), or any other information that is not otherwise publicly available. GTC collects PII when you supply it to us by placing an order, and we may also retain the content of communications that are sent to our customer service representatives through our “Contact Us” form. That information is maintained by us so that you do not have to enter it each time you visit our website to place an order.

INFORMATION COLLECTION PROCESS

We collect information directly from you– for example, when you register on the site, make a purchase, participate in a survey, or fill out a form requesting information from us. We store the information you provide in our customer database.

We collect information from you passively– we use common tracking techniques like traditional cookies, flash cookies, and web beacons.

COOKIES

The cookies we employ contain absolutely no PII. A cookie is a string of text used to allow for authentication, session tracking, and storing site preferences. This information assists us in our efforts to refine our web services, as well as efforts to improve and customize the shopping experience for individual visitors like you. You do not need to accept or use cookies to shop at grigsbytrucks.com. If you do not wish to receive cookies, please set your browser to accept no cookies, or tell it to erase all cookies at the end of a session. Understand, if you choose to disable cookies, your ability to use features such as “My Account” or “Wish List” will also be disabled. Third party vendors, including Google, Inc. (“Google”), use cookies to serve ads based on a user’s prior visits to our website. Users can access instructions for opting out of Google’s use of cookies by following this hyperlink: Google Privacy and Terms.

SECURITY OF INFORMATION YOU PROVIDE

We work to protect the security of the information you provide during transactions. Our web services use industry-standard Secure Sockets Layer (SSL) encryption software, payment verification technologies, and payment portal interfaces to provide for the security of your PII. In addition, we have in place reasonable procedural and technical standards to protect the security of our web services and the information we maintain. We encourage you to take affirmative steps towards protecting against unauthorized access to your account information; this includes ensuring you have signed out of your account when a transaction is complete, especially when using a shared or public computer. We make every reasonable effort to protect your identity, however, we cannot guarantee that any electronic commerce is totally secure.

USE OF INFORMATION COLLECTED

GTC recognizes that privacy of personal information is of the utmost importance. Therefore, information will only be shared with approved partners. The partner approval process involves an analysis of the ethical standards of the prospective partner, product/service quality, reputation, evaluation of how our customers will be approached and treated, the likelihood of partner’s product/service appealing to GTC customers, and other factors as well.

We use information that is collected from grigsbytrucks.com visitors and customers, or otherwise in connection with our web services, as is disclosed at the time information is collected, as is otherwise disclosed to you, and as follows:

To respond to your requests or inquires and to fill your orders;
To understand the use of the web services, improve the content of the web services, customize the shopping experience for grigsbytrucks.com visitors and customers, and otherwise improve our products, services, the web service and your online experience, including through use of tracking technologies describe here;
To notify grigsbytrucks.com visitors of changes to the web service, new products and services, and for any other legitimate and lawful business purpose, including to notify you of changes to this Privacy Policy, our website Terms and Conditions, or other terms that may impact your use of our web services;
To protect the security or integrity of grigsbytrucks.com, our company, or our customers and visitors; and
To determine your browser, recognize new visitors or existing users, and better understand our audience, customers and visitors

AGENTS

Occasionally, we will employ other companies to perform functions on our behalf. These companies do have access to personal information in accordance with the obligations they are to fulfill for GTC, but they do not have the authority to utilize this information outside of any contractual obligation to GTC.

We may share your information as follows:

  • Among our various subsidiaries, divisions, affiliates, parent organization and brands;
  • With third parties, such as suppliers, financial institutions, and others whom perform services on our behalf;
  • With any successor to GTC’s interest, or otherwise in connection with a merger, sale or transfer of all or part of our business operations;
  • With third parties whose products or services might be of interest to us
  • In response to subpoenas, investigative requests (with or without subpoena), and other legal process, to exercise our legal rights and defend against legal claims; and
  • For other reasons as may be described to you, for example in some situations we will share information with a marketing partner who is working with us to provide you with a program or service

EXTERNAL LINKS

This web service contains links to other sites that are not owned, maintained, operated, or endorsed by or for GTC, which are not subject to the same Privacy Policy or Terms and Conditions. The inclusion of any link to such sites does not imply any recommendation or sponsorship of such sites. You should read the other site’s terms and conditions and privacy policy to understand how personal information collected about you is used and protected.

CONSENT

By accessing the GTC web services to gather information or place product orders, you consent to our collection and use of your NPII and PII.

INTERNATIONAL USERS

Grigsbytrucks.com is operated in the United States of America (“United States”). If you are located outside of the United States, please be aware that any information you provide to us will be transferred within the United States and by using the web services and/or giving your information, you consent to such transfer, and understand that the United States and it’s governing agencies may not provide you the same level of protections as the laws of your country.

QUESTIONS OR SUGGESTIONS?

If you have a question or suggestion regarding our Privacy Policy, please send an email to info@grigsbytrucks.com, or call (541) 728-3379.

POLICY UPDATES

From time to time GTC may change our privacy policies because of changes to relevant and applicable legal or regulatory requirements, changes in our business or business practices, or in our attempts to better serve our customers. Notice of any material changes in the manner in which we handle PII under this policy will be provided on the web services. Please check our site periodically for updates. Policy updates shall be effective the date the change is posted on the site. By continuing to use our web services after any changes are posted, you agree to the terms of the updated policy.